FAQ


How long will it take to get my order?

Each piece we create is handcrafted to order, so please allow 1 week processing time for us to make your item. Shipping time will add another 1-5 days, depending on the speed you choose at checkout. Processing time may increase during peak seasons like Christmas. *As of July 22, our current processing time is 3 weeks

Can you ship internationally?

Yes! Please use our etsy page if you need international shipping: Trislertrove.etsy.com.

Do you accept returns?

Because our items are customized to you, we cannot accept returns or exchanges. However, if there is an issue with your order, please contact us to resolve the issue!

Can you do a custom order for me?

We would love to work with you on a custom order! Just send us a message on the contact page to get a custom quote.

Where are your products made?

All of our products are handcrafted in our shop in Jefferson City, Missouri by Justin, Holli, or Monte Trisler. When you purchase from us, you can be sure you are supporting a local, family-run small business. Thank you :)